The challenges of festival ticketing
Festivals demand infrastructure that generic ticketing platforms cannot provide.
Multi-Day Complexity
Selling single-day passes, weekend bundles, and VIP packages across multiple days with different lineups is a logistical nightmare. Most ticketing platforms treat every event as a standalone.
Multiple Stages
Managing check-ins across 3+ entry points with different door staff teams requires real-time synchronisation. Paper lists or disconnected systems lead to overselling and chaos.
High-Volume Simultaneous Sales
When the lineup drops and 10,000 fans rush to buy tickets at once, most platforms buckle. Overselling, crashed checkouts, and angry customers become the norm.
How TicketWave solves each one
Create separate tiers for each day plus full-festival passes. Customers buy exactly what they want: Friday only, Weekend VIP, or the full 3-day experience. Each tier tracks capacity independently.
Invite 20+ staff with the Door Staff role. Each scanner shows real-time check-in data synchronised across all entry points. Know exactly who is inside, across every stage, at any moment.
Auto-scaling serverless infrastructure handles traffic spikes without breaking. Atomic ticket reservation at the database level prevents overselling, even with thousands of concurrent buyers.
“Processing 5,000+ tickets across a 3-day festival with zero overselling — that's the kind of infrastructure we need.”
Features built for festivals
Multi-Day Tiers
Single-day passes, weekend bundles, and full-festival tickets. Each tier has independent capacity, pricing, and availability windows.
Season Passes
Sell full-festival passes that work across all days. One QR code, scanned daily, with per-day attendance tracking.
Team Roles (20+ Staff)
Invite unlimited door staff, managers, and admins. Each role sees only what they need. Door staff scan; managers view analytics; admins control everything.
Affiliate Programme for Promoters
Give every promoter a unique tracking link with custom commission rates. They see their sales in real time. Payouts are handled automatically.
Real-Time Analytics
Live dashboards showing ticket sales, check-ins per stage, revenue by tier, and promoter performance. Make decisions based on data, not gut feeling.
Frequently asked questions
Can we sell single-day and full-festival passes?
Yes. Create separate ticket tiers for each day (Friday GA, Saturday GA, Sunday GA) plus full-festival tiers (Weekend Pass, Weekend VIP). Each tier has its own capacity, price, and availability window. Customers choose exactly the experience they want.
How many concurrent buyers can the system handle?
TicketWave runs on auto-scaling serverless infrastructure designed for high-concurrency spikes. We have processed events with thousands of concurrent visitors without issues. Atomic reservation at the database level ensures zero overselling regardless of traffic volume.
Can we have different door staff per stage?
Yes. Invite as many door staff as you need and assign them to specific events or entry points. Each scanner shows the same real-time check-in data, so staff at the main gate and the VIP entrance are always in sync.
How does the promoter affiliate programme work?
Create affiliate links for each promoter with custom commission rates. They share their unique URL. Every sale through that link is tracked automatically, and the promoter sees their performance in a dedicated dashboard. Commissions are calculated and ready for payout.