Sell out every sailing — from the first deposit to the last scan at the pier

The QR scanner is a Progressive Web App that caches all ticket data locally on the device. Once your crew opens the scanner (which happens automatically when they load the event), check-ins work with zero connectivity. Every scan is stored locally and syncs the moment signal returns. We built this specifically for harbour and pier conditions.

From the event dashboard, mark the sailing as cancelled and select 'Weather Cancellation'. TicketWave automatically sends cancellation emails to all ticket holders. You then choose: bulk refund all passengers via Stripe with one click, or offer rescheduling to the next available sailing. The entire process takes under 60 seconds regardless of passenger count.

Yes. Configure a deposit percentage (e.g., 25% or 50%) per ticket tier. Customers pay the deposit at checkout, and Stripe automatically charges the remaining balance on a date you set — typically 7 days before sailing. Failed balance payments trigger automatic retry and notification emails.

Set a hard passenger limit per event that matches your vessel's legal capacity. TicketWave uses atomic reservation at the database level — when you set 120 passengers, it is physically impossible to sell ticket 121, even under simultaneous load from multiple buyers. This applies across all sales channels at once.

Yes. A group organiser can purchase multiple tickets in a single transaction. Each guest in the group receives their own unique QR code for boarding. The organiser sees the full group manifest, and your crew scans each passenger individually for accurate headcount.

Yes. The checkout page and confirmation emails support 7 languages including English, Spanish, Portuguese, French, German, Italian, and Greek. Guests see the checkout in their browser language automatically. Essential for Mediterranean tourism where your passengers come from across Europe.